Last updated: October 2026
Pages of Hope (“we”, “us”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and your choices. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
- Order information: your name, email, phone number, billing and shipping address, and what you buy.
- Payment information: handled directly by our payment processor (WooPayments, powered by Stripe). We never see or store your full card details.
- Messages: anything you send us through our contact form or by email.
- Email signup: your name and email if you join our mailing list.
- Website usage: basic technical data such as your browser, device and pages visited, collected through cookies and analytics tools.
How we use your information
- To process, ship and support your orders
- To reply to your questions
- To send emails you have agreed to receive (you can unsubscribe at any time)
- To improve our website and prevent fraud
- To meet legal and tax obligations
Who we share it with
We never sell your personal information. We share only what is needed with trusted service providers who help us run the store:
- WooPayments (powered by Stripe) to process payments
- Canada Post to deliver your order
- Website hosting, email and analytics providers (such as Hostinger and Google)
Some of these providers may store or process information outside Canada, including in the United States, where it may be subject to local laws.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how visitors use our site. You can block or delete cookies in your browser settings, but some parts of the store may not work properly.
How long we keep it
We keep order records as long as needed for tax and legal purposes (generally up to 7 years in Canada), and other information only as long as it is useful for the reasons above.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or withdraw your consent to marketing emails, at any time. Email us and we will respond within 30 days.
Security
Our website uses encryption (SSL), and payments are handled by secure, PCI-compliant processors.
Contact
Questions about privacy? Email ratinderkaur0205@gmail.com.